Politique d'expédition

You may return any of the following items to topvisionstore.com, for any reason, for a full refund (we'll also refund the return shipping cost, if the return is a result of our error or if the item qualifies for Free Returns) within 22 days of delivery of your shipment (including gifts):

  • Any book in its original condition
  • Any unopened (still in its plastic wrap) CD, DVD, VHS tape, software, or video game
  • Unworn jewelry, watches, shoes, clothing and accessories (see "Returning Jewelry and Watches" and "Returning Shoes, Clothing & Accessories" below for more details)
  • Please note that we cannot accept the return of opened items, some health and personal care items, grocery items, or items returned more than 22 days past delivery (22 days for eligible baby items and toys; 30 days for eligible health and personal care items). We can only process returns and refunds for items purchased at topvisionstore.com

Replacement of Damaged of Defective Items

If you received a defective item that is sold by us and need to replace it with the same item, visit our Returns Centre to request a replacement. Items that are fulfilled by topvisionstore.com can't be replaced, but may be returned.